Shipping policy

  1. Shipping Methods and Carriers:

    • Shipping options include standard, express and international.
    • Carriers we use may vary between Australia Post, DHL and FedEx.

  2. Shipping Costs:

    • Standard shipping to australia $5.00
    • Express shipping to australia $15.00
    • Standard shipping international $15.00
    • Express Shipping international $23.00
    • "Free shipping on orders over $98.00AUD .

  3. Delivery Times:

    • estimated delivery times are between 0 - 30 days.
    • delays might occur during peak seasons or due to external factors.

  4. Order Processing Time:

    • Orders are processed within 10 business days maximum and 1 day minimum.

  5. International Shipping:

    • We ship internationally and shipping costs vary depending on your country and shipping choice e.g express, standard ect.

  6. Lost or Damaged Items:

    • We are not responsible for lost packages, but we will assist in filing a claim with the carrier.

  7. Returns and Exchanges:

    • no returns

  8. Contact Information:

    • Email Support

      moonandfroggybusiness@gmail.com

      Phone Support

      +61 0449151302